Simply enter your email and phone number below,
we will shoot you an email to set up password and everything!
Unfortunately, your purchase of Glossier products is only for your personal use. By purchasing Glossier products, you agree not to resell or distribute such products for any commercial purposes. We may reject or cancel an order if we have reason to believe that your order is not for your personal use. For wholesale purpose, please contact: firstname.lastname@example.org
When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
Can I remove a saved payment method?
Of course! You can make this change on your Account page. If you need help, email us at email@example.com.
What forms of
payment do you accept?
We accept Visa, MasterCard, American Express and UnionPay via PayPal/ Stripe. You must comply with the terms and conditions of these providers.
Please see PayPal and Stripe for information on payments.
What can I do if my payment is declined?
Oh no! Here are a few things to check if your payment didn’t go through: Check that your card’s billing details (such as the security code and billing address) match what you’ve entered into our system.
Is your card expired?
Your card issuer may have declined your payment. They don’t tell us the reason for this, so it’s best to check with them before trying your card again. If none of these apply, please contact us at firstname.lastname@example.org. We’re happy to help!
Please email us at email@example.com as soon as possible if you would like to cancel or change your order. Our fulfillment center processes orders quickly, but we’ll do our best to process your request.
You can view order status on your Account page, which will be updated as soon as you are charged for your shipment and again once your order ships.
No worries, my dear! If your credit card
has already been charged for the purchase and your order is cancelled, ZIZTAR
will immediately issue a credit refund to your credit card account in the
amount of the charge. Or you can contact us at firstname.lastname@example.org if there’s any
issues related to credit refund.
What if my order cancelled by ZIZTAR?
If we cancel an order, we will make all reasonable attempts to contact you using the information that you’ve provided. All received monies will be refunded by the method of payment received.
You can use one promo code per order. If you’ve encountered two valid ZIZTAR promo codes during your travels through the Internet, please choose the one you want to use more.
You can use a promo code along with free shipping when you buy two or more items. Other offers advertised on the website without a code will be automatically applied and cannot be used along with a separate promo code. If your order qualifies for an advertised offer and you also enter a promo code, we’ll apply the best deal.